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Privacy Policy

CROV.com makes a firm commitment to protect your privacy. The following policy, as part of Terms & Conditions which has to be agreed with by users while visiting our website, provides details of how your information is treated by Focus Technology Co., Ltd (hereinafter referred to as "FOCUS").This policy may be subject to changes without notice. So please check the latest version periodically.

Our Privacy Policy explains:

  • What information will be collected by us?
  • How will we use your information?
  • What are your and CROV.com's individual responsibilities in regards to privacy protection?
  • Disclaimers
  • How can you contact us?

What information will be collected by us?

Account Data: We collect all the information in your account on CROV.com,such as your name, address, contact person, telephone number, fax number, email, billing info and etc. This is to enforce the agreement between you and CROV.com, to ensure that you are reachable by potential trade partners, or to troubleshoot problems with your account.

Payment and Transaction info: If you establish an account with us or our providers or if you purchase a product or service from CROV.com or other Registered Users of the Site or other vendors available through CROV.com, we may collect additional information, including billing information, credit card numbers and expiration dates and tracking information. If you make sale and purchase transactions online through CROV.com, we also collect information related to such transactions including the types and specifications of the goods, pricing and delivery information, any trade dispute records.

Hidden Data: We also collect information recorded when you browse and visit our website, including but not limited to, cookies, IP address, etc. This information is not used to identify you, but for the necessary purpose to avoid being attacked by hackers, and for the purpose of making customized content service to users. Through processing comprehensive statistic analysis, we are endeavoring to provide you with more and more efficient functionalities to facilitate our service. To visit CROV.com , your browser has to be configured to accept cookies.

Other Information: Sometimes we may contract with third parties to offer you products or services which we ourselves do not offer. To fully access and use such services, you may be asked to provide certain information.

How will we use your information?

Information, such as name, address, contact person, telephone number, etc., will be posted on CROV.com publicly, and accessible to all users. Users should thus exercise caution when deciding to release any information that is identifiable to you.

We may use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve website content and product offerings and to customize our Site's content, layout and service specifically for you. We may provide your information to our affiliates and service providers under contract (such as customer care) to support the operation of the Site and our services. If you register or use services or products provided by our affiliates including Made-in-China.com, TTnet.com, Xyz.com, Bfb56.com, etc. we will share your Information with our sites of Focus. Your information includes the information about your use of such affiliates’ services and products. We may use your information to do marketing campaigns, promotions or advertising messages on behalf of third parties; however, in these circumstances, your information will not be disclosed to such third parties unless you respond to the marketing, promotion or advertising message.

We use "cookies" to keep information about you and track your visits to our Site, which is common for websites to use cookies to enhance identification of their users.

A "cookie" is a small amount of data that is sent to your browser and kept on your computer's hard drive. A cookie can be sent to your computer's hard drive only if you access our Site using the computer. If you do not de-activate or erase the cookie, each time you use the same computer to access our Site, our web servers will be notified of your visit to our Site and so that we may have knowledge of your visit and the pattern of your usage. Normally, we use cookies to identify you and enable us to access your information so you do not have to re-enter it; collect statistical information about usage by Users; research visiting patters and help target advertisements based on User interests; assist our partners to track User visits to the Site and process orders; and track progress and participation in promotions.

You can determine if and how a cookie will be accepted by configuring your browser's which is installed in the computer you are using to access our Site. If you desire, you can change those configurations in your browser. By setting your preferences in the browser, you can accept all cookies, you can be notified when a cookie is sent, or you can reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter your information on our Site more often and certain features and functions of our Site may be unavailable.

What are your and CROV.com's individual responsibilities in regards to privacy protection?

Once receiving your information, we make our best effort to ensure the stability and security on our systems. We adopt lots of tools, means and technologies to protect your information against unauthorized access, use and disclosure. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure from hacker attacks. Therefore, although we work very hard to protect your information and privacy, we do not promise or guarantee that your information will always be private and safe. We will disclose your information in good faith when we believe that it is necessary to:

  • 1. enforce the provisions of CROV.com ;
  • 2. protect and defend the rights of CROV.com, other users, or for public interests;
  • 3. contract with third party parties to provide you with better value and service;
  • 4. conform to national regulations or legal processes.

You as a user are strongly recommended to keep your Member ID and password on CROV.com safe and secure. To ensure the safety and security of your information do not divulge your password to others. If you feel that your Member ID or password is for any reason at risk, please contact us immediately.

Disclaimers

We are not responsible for the privacy protection methods of other websites who are linked to CROV.com.

How can you contact us?

Should you have any suggestion or feedbacks on our Privacy Policy, please contact us.